The NDIS, funded by the Australian government, offers support for people with disabilities. Providers are registered entities or individuals offering services or products to those receiving NDIS funding.

The NDIS, funded by the Australian government, offers support for people with disabilities. Providers are registered entities or individuals offering services or products to those receiving NDIS funding.

The NDIS, funded by the Australian government, offers support for people with disabilities. Providers are registered entities or individuals offering services or products to those receiving NDIS funding.

Yes, we are a registered NDIS provider. As a registered NDIS provider, Velocity Care delivers high-quality, compliant services you can trust. Our services are available to participants with both agency-managed and plan-managed NDIS plans.

We provide a broad range of services, including assistance with daily activities and community participation, cleaning, gardening, accommodation, supported independent living, and NDIS support coordination. For full details, please visit our Services page.

Person-centred care is at the heart of everything we do. We recognise that every participant is unique and tailor our support to suit your individual needs and goals. For a personalised discussion, please contact us on – info@velocitycare.com.au/0430099491 .

It’s simple! Click the "Contact Us" button, Or give us a call, Or send an email. We will arrange a consultation to meet you, discuss your individual circumstances to understand your goals, and discuss how we can personalise your support plan. Once a service agreement is complete, a member of our team will follow up to confirm the commencement of your services.

Quick response and personalised quality services are at the heart of Velocity care. Please contact us to discuss your individual circumstances and support needs, and we can immediately outline time frames for the start of the services.

Velocity Care believes in swift response times and personalised, high-quality services. Contact us to discuss your support needs, and we endeavour prompt response and service set up.

Yes, most of our services are funded through the NDIS. If you have an active NDIS plan that includes Core Supports or Capacity Building (Nursing), we can assist you.

If you are aged between 7 and 64 years old, are an Australian citizen or permanent resident, and live with a permanent or significant disability, then you may be eligible for NDIS. How to Apply: Please visit the NDIA website or call the NDIA help desk at 1800 800 110 to find out if you are eligible and how to apply.

We charge in accordance with the benchmark prices set by the NDIS Price Guide. As NDIS prices are reviewed regularly, our rates are updated in line with any changes. Please contact us to discuss your individual needs.

NDIS plans allocate your funding into different budget categories, and the category charged depends on the services you choose to access.

Our major point of difference is our Clinical Leadership. Being led by a Critical Care Nurse Specialist means we have the in-house expertise to manage complex medical conditions safely. We don't just provide support; we provide clinical oversight, ensuring that even high-intensity care is delivered with hospital-grade safety standards in your home.

Absolutely. All our support workers undergo rigorous screening and hold necessary certifications (First Aid, CPR, NDIS Worker Screening). For our High Intensity and Nursing services, care is delivered or overseen by qualified Registered Nurses. Our Director, personally ensures that staff training meets high clinical standards.

We work with participants to build a roster of care that meets their specific needs. Please contact us to discuss your requirements for overnight or 24-hour support.

We understand that circumstances can change, and we aim to offer flexibility to our participants. However, we require adequate notice time to cancel support service to better serve all the participants efficiently and without delays.

Our skilled staff deliver a broad range of high-quality NDIS-approved disability support services in and around Adelaide metro and greater Adelaide. Clients in the Barossa Valley, Adelaide Hills, and Fleurieu Peninsula are welcome to contact and explore what is available.

Absolutely. As a NDIS participant you have choice of using different providers for a service or part of service. You can choose to continue with your current provider or replace them for a better service with us. You also have a choice to have one service with one provider while you can engage another provider for different service.

Support Coordination is a Capacity Building support designed to help you understand, implement, and make the most of your NDIS plan. Your Support Coordinator develops a clear understanding of your goals and support needs and works with you to organise the right combination of supports to help you achieve your outcomes.

There are three levels of Support Coordination that may be included in your plan, depending on your goals, needs, and circumstances:

Support Connection : Builds your ability to connect with informal, community, and funded supports so you can maximise your plan and work towards your goals.

Support Coordination : Helps you develop the skills to understand, implement, and use your plan effectively. Your Support Coordinator works with you to build your capacity to manage services, strengthen relationships, live more independently, and participate in the community.

Specialist Support Coordination : Provides higher-level support for people with complex needs. A Specialist Support Coordinator helps you navigate challenging support environments and ensures your services are coordinated and delivered consistently.

You can get in touch with us by calling us on the service number or emailing info@velocitycare.com.au.

We welcome all feedback and are committed to addressing any concerns as promptly as possible. If you are currently our client, you may use these contact details or the dedicated contact details or mobile numbers provided to lodge feedback or make a complaint.